Privacy Policy
How Rosa Cleaning USA LLC collects, uses, and protects your information.
Last updated: October 8, 2026
This Privacy Policy explains how Rosa Cleaning USA LLC ("Rosa Cleaning," "we," "us," or "our") handles information collected through this website and when you contact us. By using this website, you agree to the practices described here.
Information we collect
Information you provide
When you request an estimate or contact us, we may collect:
- Your name, phone number, and email address
- Your city and ZIP code
- Details about your home or space, such as the type of cleaning, number of bedrooms and bathrooms, approximate size, condition, preferred frequency, and preferred date
- Your preferred contact method and any additional details you choose to share
- Photos you choose to upload of your home or space
Please don't include sensitive personal information, such as financial account numbers or Social Security numbers, in the form or in photos.
Information collected automatically
Like most websites, our hosting provider may record basic technical information such as your IP address, browser type, and the pages you visit. We also use your IP address in a limited, temporary way to help prevent spam and abuse of our forms.
If we enable website analytics tools (such as Google Analytics) in the future, those tools may use cookies or similar technologies to help us understand how visitors use the site. You can control cookies through your browser settings.
How we use your information
- To respond to your questions and estimate requests
- To prepare your estimate and schedule your cleaning
- To communicate with you by phone, text message, or email, based on your preferences
- To improve our website and services
- To protect our website from spam, fraud, and abuse
Text messages (SMS)
If you choose to receive text messages, we'll use your mobile number to communicate about your estimate request and scheduling. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchasing any service.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties for their marketing purposes.
How we share information
We do not sell your personal information. We share it only as needed to run our business, for example:
- With service providers that help us operate, such as our website hosting and email providers, who may only use it to provide services to us
- When required by law, or to protect the rights, property, or safety of our business, our clients, or others
How long we keep information
We keep estimate requests and related photos only as long as needed to respond to you, provide our services, and meet any legal or business obligations. You can ask us to delete your information at any time.
How we protect information
We use reasonable measures to protect your information, including encrypted connections (HTTPS) and restricted storage for form submissions and uploaded photos. No method of transmission or storage is completely secure, but we work to protect your information.
Your choices
You may ask us to access, correct, or delete the personal information you've shared with us, or to stop contacting you. To make a request, email eloisa.godinhorosa@gmail.com or call (813) 816-5948.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children.
Links to other websites
Our website may link to other websites. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page.
Contact us
Rosa Cleaning USA LLC
Tampa Bay Area, Florida
Phone: (813) 816-5948
Email: eloisa.godinhorosa@gmail.com